Refund and Cancellation

ETA UK - Refund Policy

At Apply ETA UK travel agency, we strive to provide the best possible service and satisfaction to our valued customers. We understand that circumstances may change, and you may need to cancel your eta UK online application or request a refund. As such, we have established a refund and cancellation policy to ensure that our clients are treated fairly and with understanding. This policy outlines the guidelines for cancellations and refunds.

Order Cancellation

If the eta UK online applicant wishes to cancel the application, he/she must notify ETA UK travel agency as soon as possible through its designated communication channels (WhatsApp, phone, email, or website).
Cancellations requested before the eta UK application processing has begun, will be eligible for a refund.
In case the eta UK application processing has already started, the cancellation may be subject to a processing fee.
In case the eta UK application has already processed and forwarded to the next level, the cancellation and refund will not be possible.

Refund Eligibility

To be eligible for a refund, the cancellation request must be made before the application processing initiated, as our precession team of eta UK application generally do not make delay to process it once the eta UK application is submitted by the customer.
Refunds will be considered only for eta UK applications that were not processed and forwarded to the next level.
Refunds will not be granted for completed applications, that have already been Processed, approved, or rejected or if the cancellation request is made after the specified refund period.

Refund Process

To request application cancellation and a refund, please contact ETA UK Travel Agency customer support team via the provided contact information on our website.
Your refund eta UK Application cancellation and refund request will be reviewed within a reasonable time frame, and we may require additional information to process the refund.
If your refund request is approved, the refund amount will be issued using the original payment method or as otherwise agreed upon between both parties.

Changes to Services and Prices

ETA UK travel agency reserves the right to modify, suspend, or discontinue any aspect of our services, including pricing, at any time without prior notice.
The cancellation and refund policy in effect at the time of purchase will apply.

Disputes and Resolutions

In the event of any dispute or concern regarding the cancellation or refund, we encourage the ETA UK Applicant to contact our customer support team to reach a resolution amicably.

Please read and understand our Cancellation and Refund Policy carefully before submitting any application or using our services. By engaging with ETA UK Visa travel agency, you acknowledge and agree to abide by the terms and conditions outlined in this policy. ETA UK travel agency reserves the right to update or modify this policy at any time. If you have any questions or need further clarification, please don’t hesitate to reach out to our customer support team.

Established in the year 2022, our travel agency, etauk.ae was born out of a deep passion for creating exceptional and unforgettable journeys for travelers. Our main goal has always been to design personalized travel plans that go beyond what our clients expect.

Email: contact@etauk.ae